Privacy Policy
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1. Who We Are
This Privacy Policy explains how the website slotravecasinoaustralia.com (the "Website", "we", "us") collects, holds, uses and discloses personal information in accordance with the Privacy Act 1988 (Cth) (the "Privacy Act") and the 13 Australian Privacy Principles (APPs) set out in Schedule 1 to that Act. This Policy is our privacy policy for the purposes of APP 1 (open and transparent management of personal information).
The Website is an independent informational and affiliate review site that publishes reviews, guides and commentary about the Slotrave gaming platform for readers in Australia. We are not a gambling operator: we do not open gaming accounts, hold player funds, accept deposits or wagers, process payments or verify player identity. Those activities are carried out solely by the operator of the Slotrave platform, which is based overseas and is a separate entity responsible for its own handling of your personal information under its own privacy terms. For any questions about this Policy, contact us at support@slotrave.com.
2. What Personal Information We Collect
Consistent with APP 3, we collect personal information only where it is reasonably necessary for our functions and activities as a publisher, and we collect it by lawful and fair means, directly from you or from your device. The information we may collect is limited to:
- Technical and browsing information: IP address, browser type and version, operating system, device type, language settings, screen resolution, referring page, the pages you visit and the date and time of your visit.
- Information stored through cookies and similar technologies (such as localStorage), as described in our Cookie Policy.
- Information you choose to give us when you contact us by email — your email address, your name if you provide it, and the content of your message.
We do not collect sensitive information (as defined in the Privacy Act), financial information or identity documents, and we do not ask you to create an account on this Website. Where it is lawful and practicable, you may deal with us anonymously or under a pseudonym (APP 2) — for example, when simply browsing the Website.
3. Why We Collect It (Purposes)
In line with APP 6, we use and disclose personal information only for the primary purposes for which it was collected, or for related secondary purposes you would reasonably expect. Those purposes are:
- operating the Website, delivering its content and keeping the service secure and functioning correctly;
- responding to enquiries you send us by email;
- producing aggregated, non-identifying statistics about how the Website is used, where you have accepted the relevant cookies;
- detecting, investigating and preventing misuse of the Website; and
- complying with our legal obligations under Australian law.
4. How We Handle Personal Information Under the APPs
All of our handling of personal information is governed by the 13 Australian Privacy Principles. In summary: we manage personal information openly and transparently through this Policy (APP 1); we allow anonymity where practicable (APP 2); we collect only what is reasonably necessary, by lawful and fair means (APP 3); we deal appropriately with unsolicited personal information (APP 4); we notify you of collection through this Policy and our Cookie Policy (APP 5); we use and disclose information only as permitted (APP 6); we protect it with reasonable security safeguards (APP 11); and we keep it accurate, up to date and complete (APP 10).
Direct marketing (APP 7): we do not currently send marketing communications. If we ever do, we will only use personal information for direct marketing as permitted by APP 7, and any commercial electronic messages will comply with the Spam Act 2003 (Cth): they will be sent only with your consent, will clearly identify us as the sender, and will always contain a functional unsubscribe facility so you can opt out at any time. Opt-out requests are honoured promptly and without charge.
We do not use or disclose government-related identifiers (APP 9), and we do not sell personal information.
5. Cookies
The Website uses a small number of cookies and localStorage entries. Where information collected through these technologies can reasonably identify you (for example, an IP address combined with browsing activity), it is personal information and is handled under this Policy and the APPs. Full details of what we set, why, and how to accept, reject or delete cookies are in our Cookie Policy.
6. Sharing and Overseas Disclosure (APP 8)
We do not sell personal information, and we do not disclose it to third parties for their own marketing. We may share limited technical information with service providers who host, maintain or help us analyse the Website, strictly for the purposes described in this Policy.
Some of our providers are located outside Australia. Before disclosing personal information to an overseas recipient, we comply with APP 8: we take such steps as are reasonable in the circumstances to ensure the recipient does not breach the APPs in relation to that information — typically through binding contractual protections — unless an exception applies, such as where we reasonably believe the recipient is subject to a law or binding scheme that protects the information in a way that, overall, is at least substantially similar to the APPs and that you can enforce, or where you expressly consent to the disclosure after being informed that APP 8 protections may not apply.
7. Retention
Under APP 11.2, when we no longer need personal information for any purpose for which it may be used or disclosed under the APPs, and we are not required by law to retain it, we take reasonable steps to destroy it or ensure it is de-identified. As a guide: technical and browsing information is retained for up to 12 months; email correspondence is kept for as long as needed to deal with your enquiry and for a reasonable period afterwards in case of follow-up; cookie and localStorage data is retained for the periods stated in our Cookie Policy.
8. Security and Data Breach Notification (APP 11)
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. These include TLS encryption of connections to the Website, restricted access to any correspondence we hold, data minimisation, and reputable hosting infrastructure.
The Notifiable Data Breaches (NDB) scheme in Part IIIC of the Privacy Act applies to eligible data breaches. If a data breach occurs that is likely to result in serious harm to any individual whose personal information is involved, we will promptly assess the breach and, where required, notify the Office of the Australian Information Commissioner (OAIC) and the affected individuals as soon as practicable, including recommendations about the steps they should take in response.
9. Access, Correction and Complaints (APP 12 and APP 13)
Under the Privacy Act you have the right to:
- Access (APP 12): ask us to confirm whether we hold personal information about you and to give you access to it;
- Correction (APP 13): ask us to correct personal information that is inaccurate, out of date, incomplete, irrelevant or misleading — and, if we refuse, to receive written reasons and to have a statement associated with the information noting that you sought a correction;
- Opt out of marketing: ask not to receive direct marketing communications from us at any time (APP 7 and the Spam Act 2003 (Cth)).
To exercise any of these rights, email us at support@slotrave.com. We will respond within a reasonable period — generally within 30 days — and we will not charge you for making an access or correction request.
If you are not satisfied with our response, or you believe we have interfered with your privacy, you may complain to the Office of the Australian Information Commissioner (OAIC), the independent national regulator for privacy complaints in Australia: oaic.gov.au, GPO Box 5288, Sydney NSW 2001, phone 1300 363 992. We ask that you contact us first so that we have an opportunity to resolve your concern directly.
10. Children and the 18+ Requirement
The Website, and the gambling services it describes, are strictly for persons aged 18 years or over. We do not knowingly collect personal information from anyone under 18. If we become aware that a person under 18 has provided us with personal information, we will delete it without delay. Parents and guardians who believe a minor has contacted us can write to support@slotrave.com and we will act promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the law, guidance from the OAIC, or changes to the Website itself. The current version will always be published on this page, together with the date of the most recent update shown above. Significant changes will be highlighted on the Website where practicable.
12. Contact
Questions, access or correction requests, and privacy concerns can be sent to support@slotrave.com. Please include enough detail for us to identify the information concerned and verify that the request relates to you. You can also read our Terms of Use and Cookie Policy for more information about how the Website operates.
